Coastline Interior Contracts · Blackpool, Lancashire · 60 days
Instant response · Within 60 seconds
Automatic text and email asking for room photos
Personal call · Same day
Call or voice note to qualify size, timeline and postcode
Quote · Within 24 hours
Clear written quote with photos of similar finished jobs
Follow-up 1 · Day 2
Text checking quote received and offering to answer questions
Follow-up 2 · Day 5
Relevant review or before/after photo
Follow-up 3 · Day 10
Final check-in with limited-availability note
Post-job · 48 hours after completion
Request review and ask for referrals
New → Contacted → Quoted → Won → Lost
Discretionary, high-ticket work: full re-roofs and slate or tile restorations are often delayed when households feel squeezed, so demand swings with the economy
Discretionary, high-ticket work: new floors, bathroom and kitchen tiling and natural stone are the first things households delay when money is tight, so demand swings with the economy
Too many low-value enquiries: single-elevation hires, short-term access jobs and one-day bookings filled the phone and the diary but barely covered crew, transport and erection time
Tell us a bit about your business and we'll be in touch within 4 hours to see if we're a good fit.
